Questions for Insurance about Out-of-Network (OON) Benefits

  • Do I have Out-of-Network benefits for behavioral health? What is covered? How much does my plan pay for Out-of-Network therapy with a licensed clinician?

  • Do I have a deductible I need to meet before I can use Out-of-Network benefits?

  • Is there an annual or lifetime limit on what my insurance will pay? How many sessions per year does my insurance cover?

  • Do you cover tele-health appointments for Out of Network providers?

  • What is the best way to be reimbursed for therapy if I used Out of Network benefits?